Terms of Use & Privacy Policy

TERMS OF USE: Use of this site indicates that you are familiar with, and accept the terms set forth in this section. SubstanceEducation.com is open to all web users who wish to access the material for personal and/or professional growth reasons. The contents of SubstanceEducation.com, such as text, graphics, images, and other material contained on the this website (“Content”) are for educational and informational purposes only. SubstanceEducation.com is in no way implying or expressing a professional therapist/client relationship. The Content is not intended to be a substitute for professional medical advice, diagnosis, counseling, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions about a medical/behavioral health condition. Never disregard professional medical/behavioral health advice or delay in seeking it because of something you have read on SubstanceEducation.com.

If you think you may have an emergency, call your doctor or 911 immediately. Reliance on any information provided by SubstanceEducation.com or its employees, other invited guests appearing on the Site, or other visitors to the Site is solely at your own risk.

The content, design, and layout of our web pages are copyrighted material. Redistribution of the materials on this site that are not in the public domain is prohibited. Materials in the public domain will generally be marked as such. With written permission, you may link to any page on this site from another website. Linking from any site promoting or connecting to adult or pornographic material is strictly prohibited. Any attempt to alter or in any way interfere with the payment/billing processes utilized by the site is prohibited and may result in criminal and/or civil prosecution. Any use of this site for purposes other than personal and/or professional development is prohibited. The site may contain behavioral health or medical-related materials that are graphically explicit. If you find these materials offensive, you may not want to use our site. The site and the content are provided on an “as is” basis.

Any copyrighted or trademarked information, names, or works appearing on this site are the exclusive property of their copyright/trademark holders. There is no intent to represent such works as belonging to, or having been created by, anyone other than their rightful owners. The inclusion of such information in no way indicates endorsement or approval by the property owner unless such is expressly stated. Some images may be used under non-exclusive license.

The user agrees to the collection of certain personal information as outlined in the Privacy Policy section. The user agrees to the disclosure of certificate validation by any regulatory agency upon request or reasonable need, which may include but is not limited to, suspicious course activity (e.g., activity which may, at our sole discretion, indicate course abuse or fraud). The user agrees to the placement of e-mail address used for certificate purposes on our low-volume e-mail list, which may include special offers and discounts. The user may remove her/his e-mail address online at any time, but it may be placed back on the list each time a new course is completed. E-mail addresses will not be sold, leased, disclosed, and/or used for any external marketing purposes.

Materials presented here are for general educational purposes only. Any course that mentions specific interventions does not constitute training or competence in those methods. SubstanceEducation.com does not currently offer any intervention-specific skills training.

SubstanceEducation.com is operated by Provider Profiles, Inc. of Las Vegas, Nevada. Use of this site is subject to the laws of the State of Nevada, and any legal dispute related to the use, operations, or distributions of material shall be originated in Clark County, Nevada and shall be subject to the laws of the State of Nevada. Users agree, to the fullest extent allowable, to voluntarily surrender or waive any/all rights not specifically and expressly granted under the laws and statutes of the State of Nevada and/ or the United States of America.

In some cases, SubstanceEducation.com may have affiliations with, link to, or otherwise refer to other sites. Inclusion on our site does not constitute an endorsement by SubstanceEducation.com. In addition, SubstanceEducation.com, its agents, and affiliates are in no way responsible or liable for material appearing on any other website. In some cases, discount offers may be added to certain patrons. Only one discount per transaction is permitted. Hours purchased at a group discount are not eligible for any other discounts. In some cases, SubstanceEducation.com may pay a recurring royalty fee to authors or organizations for use of their material or in recognition of a business affiliation. Some purchases from linked sites/materials will result in a profit for the operators of SubstanceEducation.com and contribute to the operation of the site.

REFUND POLICY: Because we want our customers to be completely satisfied with our products, we will review e-mail requests for refunds that are within 24 hours of course registration. Customers requesting refunds should send e-mail correspondence to Info@SubstanceEducation.com that clearly states the reason for a refund. We are unable to provide refunds if a course certificate has been issued for a course.

GRIEVANCE POLICY: Customers who have a grievance should submit complaints in writing. Please send an e-mail to Info@SubstanceEducation.com stating your name, the course that was taken, and the nature of the grievance. We will personally review grievances and make every effort to resolve the complaint as quickly as possible.


Information Collection
SubstanceEducation.com strives to offer its consumers the many advantages of online technology and to provide an interactive and personalized experience. We may use personal information (your name, e-mail address, street address, telephone number, and/or account number) subject to the terms of this privacy policy. Please note this policy applies only to information collected by SubstanceEducation.com online and does not impact information collected or used by SubstanceEducation.com or its affiliates through other means.

How we gather information from users
How we collect and store information depends on the page you are visiting, as well as the activities in which you choose to participate and the services provided. For example, you may be asked to provide information for access to certain portions of our site or request certain features, such as newsletters, news updates, and other products, or when you make a purchase, such as a course. You may provide information when you participate in interactive areas of our site.

SubstanceEducation.com also collects information automatically, as do most websites, through the use of electronic tools that may be transparent to our visitors. For example, we may use your ISP (Internet Service Provider) or cookie technology to recognize you and hold your personal information so you do not have to keep re-entering it. As we adopt additional technology, we may also gather information through other means. In some cases, you can choose not to provide us with information. For example, you may set your browser to refuse to accept cookies; but if you do, you may be unable to access certain portions of the site. In addition, you may be asked to re-enter your name and password, which you do not have to do with our site.

What we do with the information we collect
Like most other websites, we collect information to enhance your visit and deliver more individualized content. We offer you the opportunity to elect not to receive direct communications sent by our advertisers or promotional partners, as described below.

Information that does not personally identify you (aggregated information) may be used in many ways. We may combine information about your usage patterns. For example, we may use similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated information may occasionally be shared with our advertisers and business partners. This information does not include any personal information about you or allow anyone to identify you individually.

We may use personal information collected on SubstanceEducation.com to communicate with you about your registration and customization preferences, our Terms of Service and Privacy Policy, services and products offered by Provider Profiles, Inc., and other topics we think you might find of interest. We reserve the right to share this information with other business units and affiliates, including for example, our monthly newsletters. This policy does not apply to the the use of such information in our monthly newsletter.

Personal information collected by SubstanceEducation.com may also be used for other purposes, including, but not limited to, site administration, troubleshooting, processing of e-commerce transactions, and other communications with you. Third parties who provide technical support for the operation of our site may also access such information. We will use your information only as permitted by law. From time to time we may sell, buy, merge, or partner with other companies or businesses as we continue to develop our business. User information may be among the transferred assets in such transactions. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. We may not provide you with notice prior to disclosure in such cases, although we will try to do so in most cases.

Your choice to opt out
From time to time, our advertising and promotional partners may use personal information to call to your attention products and offers they believe might interest you. If you prefer not to receive direct communications sent by our advertisers or promotional partners, you will be given an opportunity to decline before you provide us information we might use for this purpose. If you decline at the time you provide us with such information, you will not receive e-mail or other communications sent directly by our advertisers using information collected from our site, although we may on occasion send you information on their behalf.

Affiliated sites, linked sites, and advertisements
SubstanceEducation.com expects its partners, advertisers, and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates, and other content providers accessible through our site, may have their own privacy and data collection policies and practices. During your visit to our site for example, you may link to, or view as part of a frame on a SubstanceEducation.com site content that is actually created or hosted by a third party. Also, through SubstanceEducation.com you may be introduced to, or be able to access, information, websites, features or information offered by other parties. SubstanceEducation.com is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

Our advertisers, promotional partners, or other third parties may use cookies or other technology in an attempt to identify some of your preferences while on our site, or retrieve information about you. Some of our advertising is served by third parties, for example, and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. SubstanceEducation.com does not control the use of this technology by third parties or the resulting information and is not responsible for any actions or policies of such third parties.

You should also be aware that if you voluntarily disclose personal information on message boards or in chat areas, that information can be viewed publicly, can be collected and used by third parties without our knowledge, and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of SubstanceEducation.com and this policy.

SubstanceEducation.com does not knowingly collect or solicit personal information from and/or about children under 18 except as permitted by law. If we discover we have received any information from a child under 18 in violation of this policy, we will delete that information immediately. If you believe SubstanceEducation.com has any information from or about anyone under 18, please contact us at the address listed below.

Contact us
We can be reached at SubstanceEducation.com via e-mail at Info@SubstanceEducation.com.

Changes to this policy
SubstanceEducation.com reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Governing law
This policy and the use of this site are governed by Nevada law. Any claim related to the site or this policy shall be brought in a federal or state court in Las Vegas, Nevada within one year after the claim arises. Users of SubstanceEducation.com consent to the jurisdiction and venue of such court as the most convenient and appropriate for the resolution of disputes concerning this policy. SubstanceEducation.com is controlled, operated, and administered entirely within the United States of America. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.